Turn-around time
and why I prefer to not rush an order
Typically, the turnaround time for an order to be made and shipped is two weeks. Occasionally, I receive requests for expedited shipping within a few days. Please understand that all of my bows are handmade, and I work on multiple orders simultaneously, which involves several intricate steps in the creation of each Incredibow.
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The most common reason for expedited requests is an upcoming performance or music lesson. In these instances, I recommend using your current bow until your Incredibow arrives. Please be aware that requesting a quicker turnaround adds additional pressure to the crafting process, as I personally handle every bow.
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Orders are processed in the order they are received, and I prefer not to prioritize one order over another to ensure fairness to all customers, many of whom may also have upcoming performances.
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Additionally, please take into account the shipping time that I have noted on my website to allow 4-6 days for shipping.
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I sincerely appreciate your understanding and patience.
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Thank you,
Heidi